FAQ
Requirements
Can I use my international driver's license?
Valid drivers licenses issued in your state or country is acceptable as well as international licenses.
Do I need insurance?
Yes, insurance is required by state law.
What are your age requirements?
You have to be at least 21 years of age.
Service
Do you pick up and drop off customers?
Yes, we have a service to pick up and drop off customers for rentals.
Do you deliver and pick up the vehicle?
Yes, we do provide these services.
Do you pick up at the airports?
Yes, we pick up from the airport and deliver to the airport.
Do you deliver at the hotels?
Yes, we do deliver at hotels but customer needs to be present to sign your rental contract.
Method of payment
What forms of payment do you accept?
You can pay cash, credit card, travels check, or debit card.
Can I use another persons credit card for renting a vehicle?
Yes, but the card holder must present themselves with proper i.d. to sign the rental contract.
Deposit
Do I need a deposit?
Yes, a 30% Reservation Deposit is required to reserve the vehicle. The balance of the rental will be charged when the vehicle is delivered. If we are delivering the vehicle to you outside of Miami-Dade or Broward County, the balance of the rental will be charged 24 hours prior to delivering the vehicle to you.
How much is the Security Deposit?
The Security Deposit (Pre-Authorization Hold is not a charge. It is a Hold on your credit card), is released upon the return of the vehicle without damages. The Security Deposit can also be paid in Cash and Travelers Checks, which is retuened to you upon return of the vehicle without damages. The amount is based on the type of vehicle, usually from $1,000.00 to $5,000.00 Security Authorization hold.
Type of vehicles
What type of cars do you have?
We have Exotic and Luxury Cars, Convertibles and Luxury SUV's.
Do you have automatic or stick shift cars?
We only have automatic cars.
Do you have air conditioned cars?
Yes, all our cars have air conditioning.
Do you rent cars by the hour?
Yes, cars can be rented by the hour with a minimum of 4 hours.
Cancelations
Can I cancel my reservation?
When you make a reservation, that vehicle is reserved for you and not offered for rent to anyone else. Our vehicles are high end vehicles and we have a limited number of Exotics, Luxury, Convertiles and Luxury SUV's and can only take a limited number of reservations. Therefore, if you reserve a vehicle and do not complete your reservation, you will loose your deposit. We ask that you not make reservations if you are uncertain that you will be able to keep your reservation.
Accessories
Do you offer accessories with your rentals?
We do have accessories that can be rented with the vehicles. The accessories are a baby seats, and GPS systems.
Additional charges
Is there an additional charge for more than one driver?
Yes, additional charges apply when rental vehicle is to be driven by more than one person.
Is there an additional charge for fuel?
Fuel must be brought back the same way it was given to you.
Is there an additional charge for underage?
Yes, it only applies to customers that are 21-24 years old.
Out-of-state
Can I drive out-of-state?
Vehicles can only be within the state. Contact us for additional fee to take vehicles out-of-state.
Monthly Special
If I rent a vehicle for a month can I get a good price?
Yes, vehicles can be rented by the month and receive a special offer.
Returning vehicles
If I have a flight leaving during your closing hours, is there anywhere I can leave your vehicle?
Yes, we will accomidate you. Please call us to make necessary arrangements.